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Paytm Financial Results 2024 [Download PDF]


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Paytm’s parent company, One 97 Communications Ltd, reported a net loss of ₹550 crore for the fourth quarter of fiscal year 2024 (Q4FY24) on May 22. This represents a 3.2-fold increase compared to the same period last year (Q4FY23).

The company’s operating revenue declined by 2.9% year-over-year (YoY), falling from ₹2,334 crore in the prior year’s corresponding quarter to ₹2,267 crore. The company’s revenue experienced a 20% decrease compared to the previous quarter.

To mitigate the financial impact, Paytm reduced its marketing expenses by 16% quarter-over-quarter to ₹2,691 crore, maintaining a stable level year-over-year.

Paytm achieved a 25% increase in revenue to ₹9,978 crore during FY24. Paytm reduced its losses by 19% compared to FY23, resulting in a loss of ₹1,442 crore.

Impact of Regulatory Actions and Disruptions

Paytm’s financial results were impacted by the Reserve Bank of India’s (RBI) ban on its subsidiary, Paytm Payments Bank (PPBL), on January 31. This led to a significant impact on the company’s margins.

The company’s revenue from financial services and other segments decreased by 36% YoY to ₹304 crore in Q4FY24, primarily due to reduced loan disbursements. Non-lending revenue witnessed an increase YoY, but declined slightly quarter-over-quarter (QoQ) due to business disruptions. The total value of disbursed loans sharply declined from ₹15,535 crore in the December quarter to ₹5,799 crore in Q4FY24.

Paytm’s Transition and Future Outlook

Paytm claims to have successfully transitioned its core payment business from PPBL to other partner banks. The company stated that this move de-risks its business model and opens up new opportunities for long-term monetization.

Despite the challenges faced in Q4FY24, Paytm reported strong revenue momentum, with a 25% increase in revenue for the entire fiscal year. The company also demonstrated a disciplined focus on profitability, with EBITDA before ESOP margin up by 8%.

Paytm anticipates meaningful improvement in revenue in the coming quarters and expects a strong sales and margin comeback in fiscal year 2026.

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