
Recently, All India State Bank of India Staff Federation has written a letter to the Deputy Managing Director and Corporate Development Officer of SBI regarding the new roles allotted to the clerks working in State Bank of India. As per the letter, SBI has created a new post for clerks known as ‘Premier Associates’ under which clerks have to serve high net worth customers. Bank Union has also requested the authority to look into the matter and resolve the issue at the earliest.
What Bank Union said?

We would like to inform you that the bank has started a new RPR Initiative in Bengaluru and Mumbai Metro Circles named as “Wealth and Premier Banking Revamp Project”. Under this project, the Bank has selected 50 Award staff members from Bengaluru Circle who are now deputed to SBLC for training.
On completion of the training, these staff shall be deployed as “PREMIER ASSOCIATES” to service Premier Segment customers and assigned the following duties:-
- Each staff shall be allocated around 1000 High Networth CSP Platinum category customers.
- Staff should be ready to work in staggered working hours.
- Staff shall be working in a contact Centre Facility, attending to the tele-calls of the “Wealth” costumers and resolving their queries.
Sir, we do not have a designation as “Premier Associates” in the clerical cadre of the bank and we strongly believe that the introduction of the new initiatives like this has to be discussed with the All India State Bank of India Staff Federation (AISBISF) before being implemented, which shall bring clarity in all the matters such as Designation. Duties and responsibilities associated with the jobs thus avoiding confusion in the minds of rank and file.
So, we request you to kindly instruct the concerned staff to arrange for a presentation to the Federation Executives, so that they can discuss about such matter as explained above and can remove all the confusions that may arise in the minds of our rank & file in future.
Kindly acknowledge receipt of this communication and advise us the developments in this regard. 5. Please treat the matter as EXTREMELY URGENT.
Clerks also has to do the officer duties they are also getting highest pay and allowances and highest pesion than officers
Then why they are calling as clerks if they have to do officer’s work ,then pay officer payscale don’t reply without knowledge
How can you say a clerk is getting highest pay and allowances than officers? I doubt you are not from banking industry.
Sbi is arranging wrong step again.
Ayyagaru meeru AA udyogam chestunnaro mundu cheppandi memu kuda akkada officer ga join avtam
Not every CLERKs are getting the salary what u have mentioned.. so many are started thire banking careers now… So pls don’t blame directly…
Commensurate with their new roles bank staff salary and other perks must as well be suitably increased by respective bank managements , IBA must not allow itself to perform it’s colonial role here to stifle employee dedication
Kolla sronivasa raogaaru, don’t comment immaturely.. Clerk is different and officer is different.. What u r saying is wrong that clerks are getting equivalent to officers.
Eorking in banks is difficult. High net wirth customerz will vanish from india itself. Years aftef they vanish chosen officials from elsewherd will go on ling holidays abroad in search and come back empty handed as per orders.
They have to perform well. They are also getting good salaries and perks.
Clerks are day by day assigned the work of officers but sans perks and medical facilities. Officers just live on perks, or etc and save their entire salary no need to say about malpractices.
Why so much shouting on introduction of NEW OFFICIAL OVERLOADS ⁉️. Already since 9th WAGE REVISION, Honourable BUNCH OF LEADERS in UFBU proving that FINANCIAL BENEFITS shall be REDUCED, BROUGHT FORWARDED RESIDUAL ISSUES shall remain in same status & to them NEW issues shall certainly be added to make members ACTIVE & to to be in touch with those so called LEADERS etc., As such, SPECIAL PAY became SPECIAL ALLOWANCE, Non Banking Holiday on THURSDAY disappeared, Retirement benefits very much REDUCED, Number of 180 EMIs for recovery of ADVANCED COMMUTATION amount to RETIREES remained at 180, but not been reduced to 132 EMIs, No ARMED GUARD PROTECTION to OFFICERS attending to CASH REPLENISHMENTS in ATMs & Bringing CASH deposited in CDMs to branches, Worst lengthy & obsolete Soft ware menus continuing with poorly responding Server etc..THURSDAY NON BANKING HOLIDAY FOR ALL BRANCHES must be reintroduced, OROP for all SERVICE RETIREES & Family Pensioners must be granted wef 01/11/2022 & should be continued after every WAGE REVISION for PSBs based BANKING INDUSTRY as is being done for RBI’s retired staff, through RBI STAFF PENSION POLICY 2019. Non repenting LEADERS’ overconfidence is being boosted by few self centred vested interests who are outside the Banking Sector through young, energetic & educated Personnel. They must realise that if so much financial losses are rubbed on 80s BSRB recruited CLERKS & OFFICERS, calculatedly, since 9th BPS considering their approaching RETIREMENT, what could be their FATE in the near future itself, if not a few years before their Superannuation or VRS or CRS. Hence, present plight of RETIREES is very clearly appearing to the EYES of PRESENTLY working Staff in all PSBs. May wiser Counsel prevail upon them as PRESENT VALUE OF TIME & MONEY are always greater than that of their FUTURE. 🥇🥈✍️🐒💯🐿️🌳🌴
Kindly keep your personal issue upto you otherwise escalate it to the concerned department. We are not here to listen such stories.
Excellent step initiated by sbi management. These type of steps must be initiated by every Other PSU also
Good step by sbi
Mere designating a clerk as Premier Associate doesn’t change the mind set of staff. As it’s there is a position of Relationship Manager in officers, who are doing nothing. They don’t even know the SBI products, what business they will bring. When I enquired about Fastag, my RM said SBI doesn’t deal with Fastags. Unfortunate thing is that they don’t even show interest to update. My RM deals with wealth customers, supposed to be expert in Mutual Funds. Any query on MFs he doesn’t have any answer. Nowadays he is not even responding to my calls. Same thing would happen with Premier Associates
Dear sir
Cretieria to categorisation of customers
One who more deposits to be considered as net worthy customer
One pay loans promptly to be considered as a net worthy ..
One who is not paying………..
Existed designated staff can do ,
I feel that need not creat new designation
Innovations to be to enhance the customer services whatever category, he might be
Thank you
GOOD STEP BY SBI , THE SAME SHOULD BE IMPLIMENTED IN OTHER PSU BANKS TO IMPROVE THEIR BANKING , MANY PVT.BANKS ALREADY HAS THE FACILTY OF RELATIONSHIP MANAGER WHO WORK AND ASSIST HIGH NET WORTH INDIVIDUAL.
Dear sir,
with the changing scenario and changing needs of time, bank should select officer only and clerk post should be abolished.
India has a population of people who can’t work as officers. What will India do with them.
As far as i knew, NO clerk in SBI, doing work assigned to Officer cadre, unless they are paying officiating allow or certain another perks payable to officer community. Eventhough they are doing less work of clerical cadre.
You rightly said “as far as you know” No Clerk in SBI, doing work assigned to Officer, unless they are paid what payable to Officer n it confirmed that you know nothing about how SBI working today.
Yeh kaun gyaani Bhai isko kahi rural branch mei bhejo bhai pura pata chal jayega kya hota Hain
Who , employed by SBI in most of the branches WORK?? I have decided to close the account n move my money to ICICI bank.
Even the YONO app is pathetic !!!
From one bad to another.. there are new banks which much better
You rightly said “as far as you know” No Clerk in SBI, doing work assigned to Officer, unless they are paid what payable to Officer n it confirmed that you know nothing about how SBI working today.
In competitive market pay hike is proportional to work load. So it is expected.Everyone should try to adapt with new situation. Otherwise privatisation is alternative option of the Govt. Recently the central government has reduced it’s share in PSU banks.
PSU bank staff still think that they are indispensable. Max 5 years to make 90% staff redundant. Private fin tech sector will finish these white elephants soon. New, innovative FTRs will soon bring down the bank lending by 50%.
If they (clerks) not interested to work sack them. There are many young energetic and ecperienced persons are willing to work even for half salary. Sack office bearers of the union who are not botherd to the concerns of consumers.
Ohh great We’ll call you for premier Banking started for sales to HNI customer.
If clerks are not able to serve banking clients why that post should be allocated. Clerks are not posted to put a OC in front and play on mobile phones. SBI has initiated a very good customer oriented task and I wish good luck
It is for the bank to decide what work is to be assigned not the union. If one does not like the work, he can quit
The present change in role of clerical staff of PSU banks is inversely proportional to the role of officers whose designation itself gives the impression of a person with greater responsibility is no where seen contributing to the satisfaction of the customers. There is always major shift in responsibility from officers to clerks (transaction powers) whenever a new paypact is agreed. That’s an elite class indeed in banks.
Better create new cadre of junior officer or relationship manager for premier customers or else negotiate with unions and unions should also reciprocate positively in the interest of all stakeholders in this competitive environment.
If you wants that everything should be privatised then why the government should also be privatised, “samantvadi vichardhaara thop do desh me” fauj ko bhi jab private bana diya to ab bacha hi kya he…
Jab SBI achhi service nahi de Rahi he to kyu sabse jyada customer SBI ke hi he…
Tum sab apni apni private banks and small finance banks kholne ke liye kuchh bhi kar sakte ho…
Tum toh private banks me apne accounts operate kar sakte ho.., lekin Desh ke garibo ka socho…vo waha loota jayega…jaise jio ne pahle free diya usi tarah se private banks vale pahle lalach dekar sabke account khulwaenge aur baad me hidden charges lagakar kya karenge sab jante he..
Sudhar jao…har cheej ki limit hoti he…limit se bahar jaega to tum khud control nahi kar paoge..ye 10vi shatabdi nahi he..
The unions are hundred percent right on their part. They are only asking clarification on the rank , file, responsibility and the designation.
Simply tweaking the names and designation without proper consultation will be harmful.
Those,pwho are talking against any national Institution of country they do not properly know the harsh reality of the servicing facts of Private banks and private Institutions. Only SBI or other nationalised financial Institutions are not white elephant. They exist in our country so the wealth of public is still secured,otherwise all public money is unsafe in the hands of private Institutions. Unions have done the right thing by asking the clarification and responsibilities of the job