PSU Vs Private Banks: Private Banks taking longer to close accounts

Public Sector Banks are often criticised for poor customer service. But a post on social media is going viral. Top Private Banks are taking as much as 5 days to close an account.

The above screenshot is of an email from IDFC First Bank related to closure of account. The email states that the account will be closed in 5 days. This has started a debate on social media.

In Public Sector Banks, account closure and opening generally takes just a few minutes. What you think of this – do let us know in the comments section below.

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