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Minister Jyotiraditya Scindia Meets Finance Minister to Discuss India Post’s Profitability Plan


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New Delhi: Communications Minister Jyotiraditya Scindia recently met Finance Minister Nirmala Sitharaman to outline a roadmap for transforming India Post into a profitable and globally competitive logistics company by 2029. The meeting, attended by officials from the Department of Posts, focused on capital expenditure requirements and a strategic development plan aimed at modernizing India Post’s operations.

Capital Expenditure and Profitability Goals

During the meeting, Scindia emphasized the importance of financial investment to enable India Post to achieve profitability within the next five years. He presented a detailed development plan that includes rationalizing costs, digitizing processes, and enhancing customer satisfaction. Scindia highlighted that ongoing efforts to improve customer acquisition, retention, and operational efficiency are crucial to this transformation.

The department is undergoing a Business Process Re-engineering (BPR) exercise aimed at launching new and attractive B2B and B2C services. Scindia stated that the proposed investments from the finance ministry would significantly benefit this initiative, allowing India Post to expand its service offerings and enhance efficiency.

Focus on Infrastructure and Automation

Scindia’s plan includes substantial infrastructure development, such as the renovation of post offices and staff housing quarters nationwide. The minister stressed the importance of automation to streamline operations and make India Post future-ready.

Scindia also pointed out that his efforts in modernizing India Post date back to 2007 when he, as a Minister of State, standardized post office designs and provided Dak Sewaks with essential office equipment. Now, as Communications Minister, he has urged the India Post team to study international best practices and devise innovative strategies for growth.

Expanding Market Share

Scindia expressed confidence in India Post’s ability to increase its market share in mail and parcel services over the next 5-7 years. He envisions India Post becoming a competitive force in the logistics industry by enhancing revenue and customer satisfaction through innovative solutions.

Aiming for Global Competitiveness

Scindia’s vision extends to making India Post a globally competitive logistics company. The minister said that with support from the finance ministry, India Post can improve its infrastructure, introduce advanced technologies, and offer world-class services to customers.

A Legacy of Modernization

Since taking charge of the department in 2024, Scindia has initiated efforts to modernize India Post, pushing for exposure to global best practices and innovative strategies. His long-term focus is to ensure India Post becomes a self-sustaining profit center by 2029.

This meeting with the finance minister marks a significant step in India Post’s journey toward modernization and profitability, as the department prepares to redefine its role in India’s evolving logistics landscape.

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