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World’s largest IT service provider (Kyndryl) will modernize IT system of Canara Bank


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Kyndryl, the world’s largest IT infrastructure services provider, has entered into a partnership with Canara Bank, one of India’s largest public sector banks. The collaboration aims to optimize Canara Bank’s business services and operations while modernizing its IT infrastructure. Serving as Canara Bank’s trusted IT partner, Kyndryl will enhance end-to-end IT operations, streamlining services delivery across core banking, IT infrastructure, applications, and network operations.

Kyndryl’s solution will offer Canara Bank a comprehensive view of its business services, incorporating risk mitigation tools and advanced capabilities. The focus is on improving services availability, observability, and reliability to enhance customer service experiences.

The implementation includes a unified digital IT services dashboard, providing Canara Bank employees with a consolidated view of key performance indicators, tools dashboard, and knowledge repositories.

Kyndryl will deploy advanced tools to establish preventive and predictive intelligence capabilities, reducing incidents through auto-remediation, shortening maintenance timeframes, and enhancing application availability. The platform will identify and remediate IT failures and anomalies within Canara Bank’s infrastructure, providing data-driven insights, including outage predictions.

Lingraju Sawkar, President of Kyndryl India, expressed the company’s commitment to ensuring Canara Bank’s business continuity, risk mitigation, and improvement of key performance indicators. He highlighted Kyndryl’s extensive experience in managing critical IT systems for global banking and financial services.

Sri K Satyanarayana Raju, MD & CEO of Canara Bank, emphasized their goal of improving operational excellence, profitability, and scale to become the ‘Best Bank to Bank with’ in India. Canara Bank aims to enhance technology core, service and process frameworks, and delivery capabilities with Kyndryl’s skills and expertise.

Canara Bank, founded in 1906, has grown significantly, especially after nationalization in 1969, and currently serves over 11.19 crore customers through a vast network of branches and ATMs across India.

Kyndryl, listed as NYSE: KD, operates globally, serving thousands of enterprise customers in over 60 countries. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems worldwide.

2 Comments

  1. Let kyndryl come Or some other there won’t be any wondryl with Canara Bank Put the whole Bank on AI atleast there would be some kind of response.

  2. The best idea to involve kyndrl to improve banks efficiency in today’s challenging times and make the system fool proof as kyndrl is already proving it’s services to various reputed companies worldwide.

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