
Betul, Madhya Pradesh: A shocking case of fraud has emerged from Punjab National Bank (PNB) in Betul district, where a woman’s account was used to withdraw money using a fake passbook. This comes at a time when another fraud case in a private HDFC Bank in the same district is still under investigation.




How Did the Fraud Happen?
The victim, Sangeeta Malvi, says that she never applied for a second passbook. However, the bank claims that multiple transactions have been recorded using a second passbook issued in her name. Sangeeta insists that she does not have any other passbook and suspects that the fraud was committed through a conspiracy between a bank officer and a customer service center (CSP) agent. She has now filed a complaint with the Superintendent of Police (SP).
Details of the Fraudulent Transactions
Sangeeta Malvi, who lives in Malkapur, has a bank account in the Ganj Betul branch of Punjab National Bank. She recently received Rs 1,09,224 in her account. When she needed money and tried to check her balance using her Aadhaar card, she discovered that multiple withdrawals had already been made from her account.
According to the bank records:
- Rs 9,200 was withdrawn on January 2, 2025.
- Rs 50,000 was withdrawn on January 4, 2025.
The most shocking part is that these amounts were withdrawn by another person with a similar name—Sangeeta Malvi, wife of Bhagat Malvi, also from Malkapur—using a passbook and a withdrawal form.
Allegations Against the Bank and CSP Agent
It is alleged that a customer service center (CSP) agent working for Punjab National Bank created a fake passbook in Sangeeta’s name. This agent, along with a negligent bank officer, allegedly withdrew Rs 59,200 from her account without her knowledge.
When Sangeeta realized the fraud, she immediately reported the matter to the Superintendent of Police (SP) and demanded justice.
Another Shocking Discovery – Fake Loan in Her Name
In addition to this fraud, Sangeeta also discovered that a loan of Rs 50,000 had been taken from a private bank in her name. She never applied for any loan, yet she is now being pressured to pay the loan installments.
Sangeeta is now seeking legal action against those responsible for this fraud and hopes to recover her stolen money. The case raises serious concerns about banking security and the misuse of customer information.