Gold jewellery worth more than Rs 50 lakh has allegedly gone missing from a bank locker at the State Bank of India (SBI) main branch in Puri, Odisha. The victim has filed a complaint with the Police.
As per reports, the complaint was filed by Ashalata Dei, a retired headmistress from Gajapati Nagar under Kumbharpada police limits in Puri.
According to her complaint, she had deposited gold jewellery worth over Rs. 50 lakh in an SBI locker on June 16, 2025. She had also made a fixed deposit of Rs. 15,000 as part of the locker arrangement.
On September 10, Ashalata reportedly visited the bank to retrieve a gold chain from the locker. The locker was opened using both her key and the key held by the locker in-charge. However, she allegedly found that the container holding her valuables was missing from inside the locker.
She was shocked to see the jewellery missing. She subsequently filed a written complain to the branch manager of the Bank and lodged an FIR at Puri Town Police Station, along with supporting documents.
The Police are investigating the case and more details will be released soon.
How much compensation bank customer gets if jewellery is lost from Locker?
As per Reserve Bank of India (RBI) rules, if valuables in a bank locker are lost due to the bank’s negligence – such as theft, fire, building collapse, or employee fraud – the bank’s maximum compensation liability is capped at 100 times the annual locker rent.
If your yearly locker rent is ₹4,000, the maximum compensation you can receive is ₹4,00,000, regardless of the actual market value of the jewelry or items lost.
