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Bank Clerks decreasing in Banks, RBI says technology responsible for it [Read full Report]


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The financial sector is undergoing significant changes due to advancements in digital technology. Since the onset of the digital decade, automation has increasingly replaced clerical work, resulting in a decline of middle and lower-end jobs. This shift has impacted the ratio of officers to support staff, which has changed from 50:50 in FY11 to 74:26 in FY23. AI is anticipated to further disrupt job availability in this sector.

RBI Governor Shaktikanta Das highlighted the challenges brought about by digital channels in his foreword to the central bank’s Report on Currency and Finance. These challenges necessitate that financial institutions invest in upskilling and reskilling their staff.

“Digitalisation is decentralising financial labour through outsourcing and telework. Automation replacing labour can potentially widen the gap between capital and labour returns, creating a fragmented labour market with low-skill/low-pay and high-skill/high-pay jobs, while middle-tier jobs are displaced by technology,” Das said.

Shifts in Job Market

The report also identified a global trend from 2013 to 2019, where the number of support roles in the financial sector decreased, while the number of professionals and technicians increased. This trend is evident in India as well. Additionally, the report noted a turnover rate exceeding 30% in private banks in FY23 due to hiring via digital platforms.

“The rising importance of AI-related skills in the labor market in India is reflected in the growth in AI talent recruitment relative to overall recruitment in 2023 (16.8%) and the highest relative AI skill penetration rate,” the report emphasized.

Despite the emphasis on upskilling, the RBI pointed out that traditional learning and development methods are insufficient for the current technological transformation. There is a need for substantial investments to develop the required skills. In 2023, concerns were raised by the central bank after top private banks revealed that nearly a third of their staff had to be replaced due to high turnover rates, particularly among frontline field staff.

This year also, IBPS has released notification for recruitment of candidates to the post of Clerk. Out of 11 nationalized banks, only 6 banks have released vacancies for the post of clerk. SBI recruits clerks via a separate exam and not via IBPS.

BankVacancy
PUNJAB NATIONAL BANK1800
UNION BANK OF INDIANR
CENTRAL BANK OF INDIA2000
INDIAN BANKNR
BANK OF INDIA331
UCO BANK NR
INDIAN OVERSEAS BANK225
BANK OF MAHARASHTRANR
CANARA BANK1250
BANK OF BARODANR
PUNJAB & SIND BANK522
Total6128

Union Bank of India, Indian Bank, UCO Bank, Bank of Maharashtra and Bank of Baroda have not released vacancies till now. These are tentative vacancies and can increase or decrease in future.

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