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SBI Digital Life Certificate for Pensioners, Submit Life Certificate Online without visiting Branch


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State Bank of India (SBI) has introduced a convenient digital option for pensioners to submit their life certificates without needing to visit a physical branch. Now, pensioners can submit their certificates online via a secure video call facility, making the process smoother and more accessible, especially for those who may find it difficult to travel.

Key Details of SBI’s Digital Life Certificate Process

  1. What is a Life Certificate? A life certificate is an essential document for pensioners. It serves as proof that a pensioner is alive, ensuring the continuation of pension payments. Traditionally, pensioners were required to visit the bank in person each year to submit this certificate. However, SBI’s new digital facility now simplifies this process.
  2. How Does the SBI Video Call Facility Work? With SBI’s video call facility, pensioners can now submit their life certificates from the comfort of their home. Here’s how it works:
    • Eligibility Check: Ensure you have an SBI pension account.
    • Internet Connection: A stable internet connection is required for a video call.
    • Device Setup: You need a device with a camera, such as a smartphone, tablet, or computer.
    • Identification Verification: During the video call, an SBI representative will verify your identity using your Aadhaar card or other valid ID documents.

How to submit SBI Pensioner Life Certificate Digitally: Video Call Process

Watch video below to know the whole process – how to submit life certificate digitally via video call.

  • Step 1: Visit SBI’s official website: https://www.pensionseva.sbi/
  • Step 2: Select “Video LC”.
  • Step 3: Enter Details and Start Video Call Process.

Alternatively, you can also submit life certificate via hellobanker app. The direct link to submit life certificate is provided in hellobanker app. Just download app, register or login and click on SBI Digital Life Certificate.

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