In the Bhadohi district of Uttar Pradesh, a man experienced a jaw-dropping surprise when he stumbled upon a whopping Rs 9,900 crore in his bank account. The unbelievable amount was not a result of any windfall or stroke of luck but rather a software glitch.
Bhanu Prakash, upon checking his Baroda UP bank account, was left dumbfounded by the astonishing figure displayed on his screen: Rs 99,99,94,95,999.99 (equivalent to Rs 99 billion 99 crore 94 lakh 95 thousand and 999). Realizing that this was certainly not his actual balance, Prakash promptly reported the issue to the bank.
After conducting a thorough investigation, the bank clarified that Prakash’s account was actually a Kisan Credit Card (KCC) loan account that had unfortunately been labeled as a Non-Performing Asset (NPA). Understanding the severity of the situation, the bank wasted no time in taking action.
Rohit Gautam, the branch manager of the bank, shed light on the root cause of the glitch, stating, “This status triggered a software glitch, causing an incorrect reflection of an enormous sum in the account.”
To reassure Prakash, the bank explained that the displayed amount was purely a result of a software bug linked to the NPA status of his account. Immediate measures were taken to rectify the error, and the account was promptly frozen to prevent any potential misuse.
Gautam further elaborated on the bank’s protocol for dealing with such discrepancies. “For NPAs, specific limits are imposed on linked savings accounts, often resulting in freezing the account to mitigate any further complications. When Prakash checked his account, it appeared to be in the negative due to the existing NPA restrictions. We made every effort to help him comprehend the situation, and he expressed satisfaction with our corrective actions,” he explained.
In the end, what initially seemed like a miraculous windfall turned out to be nothing more than a software hiccup. The bank’s swift response and commitment to resolving the issue ensured that Prakash’s account was restored to its proper state, providing him with peace of mind and reaffirming the importance of accurate financial records.