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Another video of a heated argument between a bank employee and a bank customer has gone viral on social media. A video of a dispute between a bank employee and a bank customer has been reported from Bank of Baroda. The video of the incident is given below.
First understand the whole matter and then watch video
As per the viral video, a woman had visited a branch of Bank of Baroda. She was seen arguing with a female bank employee regarding the submission of her application form.
She said that she had submitted the application form yesterday, but till now, the work had not been done. The female bank employee politely informed the customer that she was on leave yesterday and was not aware of the matter.
She asked the peon to search for her form. Meanwhile, the woman in the video said that the female employee should search for the form anyway and complete her work. The woman started recording the video, ignoring the bank and RBI guidelines.
The female bank employee tried to explain the reason to the woman. She said that if she was on leave, how could she be aware of her form? But the woman was not ready to listen to anything.
Other members of the public in the branch requested the woman not to record the video, but she didn’t listen. The heated argument went on for more than a minute. You can watch the video below.
In such cases, instead of fighting with staff, customers should speak directly to the branch manager. The employee is also correct – if she was on leave, how could she find the application form submitted in her absence?
Bank customers should be polite and try to understand the situation at the branch. In case of issues, they should speak to senior bank officials present in the branch.
