Canara Bank Female Branch Manager Assaulted by Customer in Patna

Canara Bank Patna
Canara Bank Patna
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Case Update

  • 1. Branch Manager filed a case with the Police.
  • 2. Contractor has been released from Police Custody.
  • 3. Canara Bank said on Social Media that action has been taken against the customer.
  • 4. AIBEA writes letter to IBA to improve security of Bank Employees.

Recently, a shocking case of physical assault on a female bank manager has come to light. In a shocking incident, Vandan Verma, the branch manager of Canara Bank in the Gandhi Maidan area of Patna, was attacked by a contractor over a dispute related to loan. The incident, which occurred on Friday evening, has raised concerns about the safety of bank officials. The contractor has been released from police custody as per media reports. Canara Bank has also not yet taken any strict action against the customer.Watch video below 👇

In the video, it can be seen that the customer was forcing the branch manager to improve his CIBIL score. The customer misbehaved with the female branch manager, threatened her, snatched and damaged her mobile phone. Not only this, he threatened her and said that he was a mighty man with good liaisons with high-ranking officers and he would teach her a lesson.

This incident is unacceptable. This incident has raised serious questions about women’s safety in the workplace. How will the bank staff work if they get threatened by some elements of society? In the video, it can be clearly seen that the customer kept on shouting at her and even did not have manners of how to speak to a lady.

Bank Customer who attacked Branch Manager

The matter was immediately reported to the Gandhi Maidan police station. Taking swift action, the police arrested the accused later that night. In her complaint, Verma narrated the sequence of events and emphasized the unprovoked aggression displayed by Ranjit.

Station House Officer (SHO) of Gandhi Maidan police station confirmed that a case has been registered against the accused under relevant sections for assault, criminal intimidation, and property damage. “An investigation is ongoing, and appropriate action will follow,” the SHO said. However, the contractor has been released from police custody as per media reports. Canara Bank has also not yet taken any strict action against the customer. Canara Bank just said on Social Media that action has been taken against the customer.

If these incidents are not stopped, then it may impact the banking industry negatively and demoralise the hard-working employees. This incident has brought attention to the growing issues faced by bank employees in dealing with customer grievances, especially in situations involving financial stress. Bank officials have expressed concerns about their safety, urging authorities to implement stricter security measures to prevent such occurrences in the future. A few days back, a Customer Assaulted Union Bank Staff Over TDS Issue in Ahmedabad Gujarat.

The banking community and local authorities have condemned the incident, calling for swift justice to ensure that such acts of aggression are met with strict consequences. Now AIBEA has written a letter to IBA to improve security of Bank Employees.

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