- Department: Sales
- Job Posted On: November 5, 2024
- Employee Type: Full-Time
- Experience Range: 0 Years – N.A.
Job Description:
Functional Competencies:
- Proficiency in regional language with good verbal and written communication in Hindi and English.
- Comfortable with sales, marketing activities, and collections.
- General understanding of property title documents.
- Must be of legal age (not a minor) and computer literate.
- Physically fit and able to drive a two-wheeler with a valid license.
- Must possess KYC, NOC (if switching from another financial institution or employer), and a smartphone with knowledge of uploading pictures and documents to a computer.
- CIBIL score should be non-defaulted.
- Preference for candidates from the local area with a good understanding of local geography.
Behavioral Competencies:
- Strong customer focus and integrity.
- Bias for action with a sense of urgency.
- Detail-oriented and hardworking.
Job Responsibilities:
Financial:
- Understand the company’s business philosophy and methodology.
- Implement product and pricing strategies.
- Generate business leads from sourcing channels.
- Identify and evaluate potential in the designated market.
- Assess customer profiles, collect necessary documentation, and recommend customers for credit approval.
- Service existing sourcing channels and onboard new channels like OEM exchange outlets, used dealers, commercial associates, and referrals.
- Prospect new and existing customers to drive sales.
- Maintain relationships with dealers, commercial associates, referrals, and other channels to ensure consistent business flow.
- Monitor deferrals and post-disbursement documents, ensuring timely collection.
- Responsible for the first six months of collections from self-sourced customers.
- Handle asset verification and manage early defaults or non-starters.
- Achieve monthly, quarterly, and yearly volume targets.
- Ensure excellent customer service and foster relationships with key decision-makers to secure repeat and referral business.
Compliance & Risk Responsibilities:
- Understand the company’s core business philosophy and methodology.
- Clearly explain terms and conditions to customers, ensuring transparency and alignment with the company’s 4F motto: Fair, Fast, Flexible, and Friendly.
- Provide timely feedback from customers to the channels.
- Submit the Daily Call Report (DCR) to senior management either on the same day or by the next morning.
