Shamli, Uttar Pradesh: Angry customers locked the Punjab National Bank branch in Shamli, Uttar Pradesh and prevented staff from leaving the premises. The incident caused chaos in and around the bank.
Customers in Jalalabad town of Shamli district created ruckus in the branch premises. Customers alleges that a Bank Mitra (banking correspondent) had misappropriated lakhs of rupees.
According to the customers, they had deposited cash to the Bank Mitra named Ankur, but the cash was not deposited in their accounts.
Business Correspondents are an extended arm of Banks and can normally deposit cash upto Rs.25,000 in customer’s accounts and withdraw cash upto Rs.10,000 from customer’s accounts.
The customers said they had repeatedly complained to the bank management about the issue. However, they alleged that no concrete action had been taken even after 15 days and that they were only being given assurances. Frustrated by the delay, they locked the bank and started a protest.
After receiving information about the incident, the police reached the spot. They tried to calm the protesting customers, but tensions remained high. Later, the lock was broken, the bank staff were brought out safely, and banking operations resumed.
The affected customers have submitted a written complaint to the bank manager and demanded that their missing money be recovered and returned.
This is a very serious issue and bank should immediately investigate the entire issue. More details will be released soon.
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