PNB Metaverse Video 👇
Punjab National Bank (PNB), a government-owned bank, has introduced a virtual branch called PNB Metaverse. This innovative branch aims to offer a distinct banking experience to both existing and new customers. Through PNB Metaverse, customers can explore various products and services provided by the bank, including bank deposits, retail and MSME loans, digital offerings, special services for women and senior citizens, ‘Do It Yourself’ options, and government flagship schemes.
PNB has developed a virtual environment known as the Bank’s Metaverse Branch, granting exclusive access to esteemed customers. They can conveniently engage with the virtual branch through their mobile phones and laptops, right from the comfort of their homes or offices.
Customers will also enjoy an immersive 3D experience as they carry out traditional banking activities using their digital avatars. PNB Managing Director Atul Kumar Goel stated that this technology marks a new era of the internet, where a unified 3D environment replaces separate websites and apps. He further mentioned that PNB aims to enhance customer engagement, streamline the customer acquisition process, and deliver a highly personalized customer experience through this advanced technology.