Recently, there was an incident at Aryavart Grameen Bank in Fagua Village, Uttar Pradesh. A female customer visited the bank to withdraw money from her account, but she was unable to do so due to a signature mismatch. The bank staff tried to explain the situation to the customer and her husband, but they became abusive towards the branch manager. The situation escalated to the point where the customer and her husband attempted to physically assault the branch manager. As a result, the branch manager filed a case at the nearest police station.
This incident is not an isolated one, as there have been previous instances of similar behavior towards bank employees. Bankers have been demanding increased security measures, but their requests have not been addressed.
About Aryavart Bank
Aryavart Bank is a Regional Rural Bank (RRB) that was constituted on April 1, 2019, through the amalgamation of two RRBs: Gramin Bank of Aryavart and Allahabad UP Gramin Bank. It operates under the Regional Rural Banks Act of 1976 and is sponsored by Bank of India. The bank serves various districts in Uttar Pradesh, including Agra, Aligarh, Bahraich, Banda, Barabanki, Biswan, Chitrakoot, Etah, Faizabad, Farrukhabad, Firozabad, Hamirpur, Hardoi, Hathras, Kannauj, Kashiram Nagar, Lakhimpur, Lucknow, Mahoba, Mainpuri, Mathura, Mirzapur, Orai, Sitapur, Sravasti, and Unnao. The bank has its head office in Lucknow.
Importance of Security for Bank Employees
Bank employees play a crucial role in providing financial services to customers. Ensuring their safety and security is of utmost importance. Incidents like the one at Aryavart Grameen Bank highlight the need for increased security measures to protect bank employees from abusive behavior and physical assault. It is essential for banks to address these concerns and provide a safe working environment for their employees.
Conclusion
The incident at Aryavart Grameen Bank in Fagua Village, Uttar Pradesh, where a customer misbehaved with the branch manager, underscores the importance of security for bank employees. Aryavart Bank, a Regional Rural Bank, has been demanding increased security measures to protect its employees. It is crucial for banks to address these concerns and provide a safe working environment for their staff.
Customers are not giving due respect towards bank staff and they take it for granted of their rude and abusive behaviour. Either Govt or RBI to initiate should take steps to stop this nuisance