What happened in HDFC Bank Kanpur? Read what HDFC Employee Astha Singh said about Viral Video
A video showing a fight between two people inside an HDFC Bank branch went viral on social media. The incident reportedly took place at the Panki Sector-2 branch of HDFC Bank in Kanpur. In the video, a woman bank employee is seen arguing with a man.
Fight breaks out between HDFC Bank Female Employee and a customer in Kanpur. In video, she is seen saying – अपने husband को समझाओ, raising allegations that customer might have misbehaved with her first. More details coming soon. HDFC Bank should conduct impartial inquiry.… pic.twitter.com/cMo7etDuoI
— Hellobanker (@Hellobanker_in) February 9, 2026
Initially, it appeared that the argument was between a bank employee and a customer. However, the facts later turned out to be different. Astha Singh, the woman seen in the viral video, shared her side of the story with HelloBanker.
Astha Singh works as a Relationship Manager at HDFC Bank in Kanpur. She has earlier worked in Axis Bank and Kotak Mahindra Bank also. She said that the argument did not involve any bank customer and took place after 4:30 pm, after banking hours. According to her, the fight was between her and the husband of one of her colleagues – Ritu, who had allegedly been harassing her.
Astha Singh stated that the man, had been repeatedly passing comments on her outside the bank premises. On the day of the incident, her colleague visited the branch to submit her resignation and was accompanied by her sister-in-law. Astha alleged that the sister-in-law of her colleague made a comment on her near the bathroom, which led to an argument. The colleague’s husband then intervened, misbehaved with her, and the situation escalated.
She also clarified that the video is not from February. The incident took place on 6 January 2026, and the video has surfaced on social media only now. Astha Singh further said that the man used abusive and unparliamentary language against her, and she responded to him.
Astha Singh said that she has never argued with any bank customer till date and that this incident occurred after the man passed derogatory remarks towards her.
She also said that the caste-based allegations are baseless and that she did not intend to hurt anyone. She stated that she mentioned her caste only after the man repeatedly misbehaved with her and kept asking about her caste.
She said that the man asked, “Who are you? What is your caste?” In reply, she said, “I am a Thakur.” She further stated that the man used humiliating and abusive phrases such as “Tumhari garmi nikal denge” and “Hekdi nikal denge.” These remarks angered Astha, and she reacted to them.
