UFS Australia starts using Finacle Software by Infosys

Infosys Finacle, a subsidiary of Infosys through EdgeVerve, has partnered with Uniting Financial Services (UFS), a charitable development fund in Australia, to implement the next-generation Finacle Digital Banking Suite on AWS Cloud.

The transition from UFS’s old system to Finacle’s Software-as-a-Service (SaaS) platform was completed in less than five months, supported by the Finacle Australian Reference Bank Model, which provides preconfigured products, processes, interfaces, and compliance rules. The suite includes core banking, digital engagement hub, online and mobile banking, customer data hub, and alerts, enabling UFS to modernize its operations and offer a richer digital experience.

With this upgrade, UFS can scale deposits, expand investment products, grow its loan portfolio, and connect with partners seamlessly through open APIs. Built on AWS Cloud using services like Amazon RDS, Amazon EKS, and AWS WAF, the new system ensures security, resilience, and scalability. UFS’s acting CEO John McComb said the move will enhance customer experience and prepare the institution for the future, while AWS and Infosys leaders emphasized that this collaboration demonstrates how cloud-native banking can drive agility, innovation, and faster digital transformation.

In addition, the next-gen Finacle Digital Banking Suite will enable UFS to:

• Deliver richer digital experiences through intuitive, omnichannel self-service capabilities across
  mobile and online platforms.
• Expand its investment product offerings, scale deposits, and grow its commercial loan business.
• Connect with partners easily through open APIs, driving both innovation and operational gains.
• Unlock resilience, on-demand scalability and reliable performance with cloud-native SaaS services
  and AWS infrastructure.
• Build a secure, cloud-native banking environment leveraging several AWS services including Amazon RDS for backend databases, Amazon EKS for managed Kubernetes, and AWS WAF for firewall protection. John McComb, Chief Risk Officer and Acting CEO, Uniting Financial Services, said: “We are delighted to announce the successful go-live of the Finacle platform. Our goal was to modernise our core banking and digital capabilities to enhance the experience for clients. With Infosys Finacle, we have found a longterm technology partner, with the ability to deliver a future-ready platform that meets the needs of our operations today and supports our ambitions for tomorrow in a rapidly evolving financial services landscape.

Jamie Simon, Director, Banking and Financial Services (A/NZ), AWS, said, “Our collaboration with Infosys Finacle demonstrates AWS’s commitment to helping financial institutions modernise and innovate to deliver business value. Uniting Financial Services reinforces how AWS’s secure and resilient cloud infrastructure enables financial services organisations to transform their banking operations and enhance digital experiences for customers. We’re proud to support UFS in their mission to deliver purpose-led financial services.”

Sajit Vijayakumar, Chief Executive Officer, Infosys Finacle, said, “We are delighted to collaborate with Uniting Financial Services on their transformation journey. Going live on Finacle SaaS in record time is a testament to our commitment to modern banking and customer-centric innovation. This rapid deployment underscores the power of a truly digital, cloud-native platform that’s built for agility, compliance, and scale. For community banks in the region looking to modernize without the pain of legacy transformation, this is proof that next-gen banking is not just possible – it’s achievable, fast.”