Morbi, Gujarat – A tragic incident has shaken the State Bank of India (SBI) family. Shri Santosh Kumar, serving as Chief Manager (Operations) at RAO-2, Morbi (Ahmedabad Circle), collapsed during a meeting yesterday due to a severe heart attack. He was rushed to the hospital by staff, but doctors could not save him.
What makes this tragedy even more heartbreaking is the way it was handled. Half of the employees at the Regional Business Office (RBO) did not even learn about their colleague’s death until evening. Despite the passing of a senior officer, office meetings, calls, and routine work continued without pause.
This incident has sparked anger and deep criticism from employees, who feel that the organization has become emotionally disconnected from its people. One employee remarked, “We are reduced to just a PF number in the system. When someone dies, a replacement order comes in a day or two, but what about the person’s family? Can anyone replace them in their lives?”
Colleagues say the situation reflects the ultimate height of insensitivity. Instead of mourning and pausing to honor their late Chief Manager, the office machinery moved on as if nothing had happened.
The tragedy has forced employees to ask tough questions about humanity and empathy within large organizations. Are efficiency and routine work more important than acknowledging the life and service of a fellow human being?
Shri Santosh Kumar’s untimely passing has left his family and colleagues in deep grief. He was remembered as a committed officer and a supportive leader. Employees say his loss is not just personal but also a reminder that every worker is more than just an identification number.
This heartbreaking incident exposes a bitter truth about our system: the work never stops, even when a life does. Employees are treated like machines—replaceable, faceless, and reduced to file numbers. When someone dies, the chair gets filled, but the human who gave years of service is forgotten within hours. This culture of “system first, human later” is not just inhuman, it is dangerous. Organizations must remember: efficiency may keep the system alive, but empathy is what keeps humanity alive. Without it, workplaces become graveyards of compassion.
