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Punjab National Bank customers get angry over daily server issue in branches


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In the busy world of banking, where things need to work smoothly, PNB Bank’s recent server issues have made their customers very angry. The bank’s branches used to be a place where transactions were quick and customer service was good. But now, customers are frustrated and impatient. Every day, their anger gets worse and they’re becoming more and more dissatisfied.

The server problem is causing a lot of trouble for people who rely on PNB Bank. What used to be a reliable and efficient banking experience has now become slow and frustrating. Customers are dealing with delayed transactions, accounts they can’t access, and long lines.

News about the server issues has spread quickly. The bank’s reputation, which used to be very good, has taken a big hit. People aren’t happy and they’re talking about it on social media.

The server problems are causing more than just inconvenience. Small business owners, who depend on the bank for their businesses, are suffering. They can’t access their money or process transactions on time, and it’s hurting their livelihoods. Their businesses are at risk.

As customers get angrier, people are wondering if the bank can fix the server problems. Will they be able to solve the issues quickly and regain the trust of their customers? Or will people continue to be unhappy and lose faith in the bank?

We don’t know yet what will happen. PNB Bank is facing a difficult situation. They need to deal with their upset customers and find a solution. It’s unclear if they can make things better and rebuild trust, or if the anger from customers will cause a permanent problem.

The top management of Punjab National Bank have released a notice wherein they have requested customers to bear with this tough time. They have assured the customers that this technical issues will be resolved quickly as the tech team is working closely with other IT companies such as Infosys and Oracle. Punjab National Bank is one of the largest banks in India and we expect that this server issue gets resolved quickly so that customers can enjoy seamless banking experience. The customer service of PNB Bank has always been very good and is expected to continue further.

What PNB said?

Dear Esteemed Customers,
We regret to inform you that due to unforeseen technical issues, our core banking services at our branches are currently experiencing interruptions. We understand the inconvenience this may cause and sincerely apologize for any inconvenience caused.

However, we want to assure you that our other channel services, including mobile banking. UPI. and net banking. remain fully operational. You can continue to access these services seamlessly to carry out your banking transactions.

Our technical teams are working diligently to resolve the issue and restore normal operations ut the earliest. We appreciate your patience and understanding during this time. For any urgent assistance or inquiries, please feel free to reach out to our customer support team through our alternate channels. Thank you for your continued trust and support.

27 Comments

  1. My Mrs.Dr.Archana Samanta have an account at PNB saltlake seclll brach from20.11.93.Ac.No.16250001000043174.
    Now we are residing in Midnapur and she is at this age of 77 suffering from severe osteoarthritis.That is why she fail to operate with timely deposited and withdrawal of money. The account is now dormant. She send all documant of KYC along with fill up form for necessary action.But some dealing personal asking for her physical presence, which is very painfull to her.
    May I request you to take necessary action by activating the account.
    Thanking you in anticipation.

  2. Even in se tor 9 branch and sector 27 bra ch Chandigarh has also same issue .. regularly there systems are not operational

  3. Its such a big bank and still these frequent server downs which hamper the life of people that have an account in PNB. They must pay the compensation for this chaos that has generated.
    Keep a good tech team that focusses on keeping the servers up. 1 or 2 hrs is understandable but this issue has been ongoing since 4-5 days straight now and causing a lot of problems for those who need to withdraw from their PNB account
    Businesses are getting hit and will have to take a loss because of the banks server down issue.
    There must be a compensation from PNB for this as this is absolutely ridiculous and frustrating.

  4. Dear sir
    I’m pnb customer but my nearest branch ATM or cash deposit machine has no power backup or my cash was in deposit machine not showing in my account not showing my complaint number sent by customer care service

  5. I have taken a personal loan from PNB and deducted rupees 2000/per month but when we request the payment show only less how it is possible sir and where my money goes no proper response from Bank

  6. Hello

    Dear sir/ Ma’am

    M/S.punjab National Bank of India

    I am Bala subramaniyam

    Your bank account holder

    So I new account open the near bye my residence area in India Tamilnadu Nagmanglam Trichy madurai main road branch

    I open a new account my ATM card I received but not work a green pin issue mobile no not revcd a otp…..I go to branch 6 time ….any time not work a serve .. system is not work like this any not a good response……..of coustomer

    Tell me you need close to account you close ??? This like this speak of coustomer like the.

    I am one NRI account holder

    I need a one domestic account but

    Punjab National Bank

  7. Till today A T M debit card transactions are failed, putting me under lots of humiliation.
    Kindly gear up server fault removal.

  8. These PSBs hire idiots (except few) through their old generation hiring process. So these idiots make citizens life hell once they are onboard. Now enjoy public sector banking !!

  9. Bank is not supportive. Complaints are brushed under the carpet. Mail to MD and Chairman are even not acknowledged what to speak of their redressal. Can dream of PM of digitisation be not dent by the Bank. FM should intervene and this must be merged with some other bank of repute .

  10. I am also an old customer of PNB Bank and I am going round the bank for one year to get my mature FD amount to transfer in my account.The bank staff is horrible and they only like to make fool of us.They are always asking for one letter or document deposit everytime I visit.Although I have already deposited the documents on first day.I am feeling helpless to get my own money back.

  11. Not only PNB, most of the PSU Banks are having server issues and customers are hassled for days on end. Adding to the woes is the huge staff shortage which irks the customers and employees alike. Also, the mergers of three – four Banks into a single behemoth has not helped much and the management is struggling to manage these elephantine problems. There needs to be a complete rehaul of the management and technical processes in PSU Banks.

  12. Very God service. thnku Punjab national Bank
    I am 10 years old Caotmor of Punjab national Bank. I am fully satisfied . Good service good handling Costmore experience. Thnk you.

  13. Today on 4th march pnb core banking server is down.Have to wait at the branch for a long time. Still I couldnot get my job done.
    Very pathtic situation.Media should highlight the issue of pnb’s worst customer service.

  14. Yes its true. I am from nepal and I’m staying at Lucknow. The other day i went to ATM on the punjab national’s bank there I got only the receipt but not the money then i went to bank they behaved me so rudely. They dont even know ho to talk with their costumer. One was hanging in phone and the another was hanging on something else nobody was there to give attention to me 😞

  15. It is true, But where I am having account in PNB Marnda H.P , now the days they are giving very good service,

  16. hello pnb bank
    today will be server down please restart the server and other people was a wating for money transfer and I’m not happy your fecelity please help.
    Thankyou.

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