In a recent incident, a cybercriminal impersonating a bank officer fraudulently made a transaction of Rs 1,48,710 using a woman’s credit card. The victim has promptly reported the incident to the police, who have registered a case and initiated an investigation into the matter. Let’s dive into the details of this cyber fraud case. Please remember Bank never asks for any OTP from customer and share this with your friends and family.
Victim’s Account of the Incident
Sangam Gandhi, a resident of Krishna Nagar, holds an account with HDFC Bank. On March 30, around noon, he received a call from a person claiming to be a bank officer. The caller offered to help Sangam avoid additional charges on his credit card. To gain Sangam’s trust, the imposter shared the last four digits of his credit card and mentioned the details of his last transaction.
Unauthorized Access and Financial Loss
During the conversation, when an OTP (One-Time Password) was sent to Sangam’s mobile phone as part of the transaction process, the imposter cunningly asked for the OTP. Unfortunately, Sangam shared the OTP without realizing the malicious intent behind the request. Shortly afterward, Sangam received a message confirming that a significant amount of money had been deducted from his account.
Police Investigation
Following Sangam’s complaint, the police have taken swift action by registering a case and launching an investigation into the matter. As part of their efforts, the police will likely analyze call records, trace the phone number used by the imposter, and work to identify and apprehend the cybercriminal responsible for this fraudulent activity.
Staying Vigilant against Cyber Fraud
This incident serves as a reminder of the importance of staying vigilant and taking precautions to protect oneself from cyber fraud. It is crucial to be cautious when receiving unsolicited calls or messages, especially when personal or financial information is involved. Banks and financial institutions generally advise customers not to share sensitive information like OTPs, PINs, or passwords with anyone, as they may be used by fraudsters to carry out unauthorized transactions.
If you ever find yourself in a similar situation, remember these key steps:
- Stay Calm: Take a deep breath and try not to panic. Stay focused and act promptly.
- Contact Your Bank: Immediately get in touch with your bank’s customer care or the designated helpline to report the incident and block your card if necessary.
- File a Police Complaint: Report the incident to your local police station and provide them with all the necessary details and evidence, such as call records or messages.
- Monitor Your Accounts: Regularly review your bank statements and transaction history to identify any unusual activities. If you notice any unauthorized transactions, inform your bank immediately.
- Educate Yourself: Stay informed about the latest cyber fraud techniques and educate yourself on how to protect your personal and financial information.
Remember, your safety and security are of utmost importance. Stay vigilant, be cautious, and report any suspicious activities to the appropriate authorities.
