Indian Overseas Bank (IOB) Signs MoU with IIBF for Specialised MSME Training and Certification Program

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Indian Overseas Bank (IOB) has signed a Memorandum of Understanding (MoU) with the Indian Institute of Banking & Finance (IIBF) to launch a customised e-learning and certification program focused on Micro, Small & Medium Enterprises (MSMEs).
The MoU was signed at IOB’s Central Office in Chennai in the presence of Shri Ajay Kumar Srivastava, Managing Director & CEO of IOB. The agreement was formally signed by Shri Dillip Kumar Barik, General Manager (HR), IOB and Dr. K Gangadharan, Director (Academics), IIBF.
Other dignitaries present at the ceremony included:
- Shri Biswa Ketan Das, CEO, IIBF
- Shri Joydeep Dutta Roy, Executive Director, IOB
- Shri Pritam Kar, Deputy Director (Academics), IIBF
- Shri Padmanabhan, PDC Head – South, IIBF
Empowering Staff to Better Serve MSMEs
The primary objective of this MoU is to improve the understanding and knowledge of IOB employees about the MSME sector and to equip them to meet the credit needs of MSMEs more efficiently and promptly. Given the significant contribution of MSMEs to India’s industrial economy, supporting and nurturing this sector is essential for inclusive growth.
Customized Digital Learning and Certification
As part of the partnership, IIBF has developed a customised courseware in the form of an e-Book for IOB employees. The program will include an online certification exam, conducted in a remote proctored mode, allowing staff to participate from any location.
Upon successful completion of the exam, staff members will receive a jointly signed certificate from IOB and IIBF, acknowledging their expertise and preparedness to serve the MSME sector better.
This collaboration is expected to strengthen the capabilities of IOB’s workforce in MSME financing and reaffirm the bank’s commitment to supporting small businesses across the country.