HDFC Bank Manager Pays Rs.32,107 to Customer After Court Issues Non-Bailable Warrant

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In Sirsa, an HDFC Bank manager who failed to follow a consumer court order finally showed up in court after a non-bailable warrant was issued against him. The manager, Anil Kumar, appeared before the court on May 15, 2025, and paid the customer, Gulab Jain, a total of ₹32,107 as directed by the court.
What Was the Case About?
The incident began in February 2022, when Gulab Jain, a resident of Nohria Bazar, took a loan of ₹9 lakh from HDFC Bank located at Sangwan Chowk. By 2023, Jain had cleared his loan, but the bank allegedly charged him an extra ₹20,469 as interest, even after full repayment.
Feeling cheated, Jain filed a complaint with the Consumer Court on August 28, 2023, demanding the refund of the extra charges and compensation for the inconvenience.
Court’s Decision
After hearing the case, the court ruled in Jain’s favor on February 9, 2024. It ordered HDFC Bank to:
- Refund the ₹20,469 taken wrongly.
- Pay ₹10,000 as compensation.
- Complete the payment within 45 days.
Bank Did Not Follow Court Orders
Even after this clear directive, HDFC Bank did not return the money to Jain. As a result, he went back to the court on April 15, 2024 and reported the non-compliance. The court issued a notice and then a bailable warrant to summon the bank manager, Anil Kumar. However, he did not appear in court.
Due to continuous absence, the court issued a non-bailable warrant in January 2025.
Manager Appears After Arrest Warrant
After the non-bailable warrant was issued, Anil Kumar finally appeared in court on May 15, 2025. He agreed to follow the court’s order and deposited ₹32,107 (including six percent interest) into Jain’s HDFC Bank account. The total amount includes the extra charges, compensation, and interest.