In a groundbreaking development following the signing of the 12th Bipartite Settlement, a significant change has been introduced in the banking sector. Alongside the settlement, a momentous decision has been made to change the designation of bank clerks. This change aims to redefine the role and recognition of these invaluable individuals within the banking industry.
Previously known as bank clerks, these diligent professionals have played a crucial role in the day-to-day operations of banks across the country. However, recognizing the evolving nature of their responsibilities and the need for a more inclusive and progressive approach, the banking authorities have decided to update their designation.
Bank Clerk New Name
With the signing of the 12th Bipartite Settlement, bank clerks will now be referred to as “Customer Service Associate.”
| Existing | Changed as |
|---|---|
| Clerk/ SWO A and SWO B | Customer Service Associate (CSA) |
| Head Cashier | Senior Customer Service Associate (Cash) |
| Special Assistant | Special Customer Service Associate |
| Substaff/ Peon | Office Assistant |
| Bill Collector/ Daftary | Senior Office Assistant |
| Head Peon | Special Office Assistant |
| Armed Guard | Armed Guard/ Security Guard |
| Driver | Driver |
| Electrician/ AC Plant Helper | Office Assistant (Tech) |
| Head Messenger in IOB | Head Messenger in IOB |
| Sweeper/ Safaikarmachari | Housekeeper (HK) |
| Part time sweeper | Part time Housekeeper (PTHK) |
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