Alert SBI Staff saves Elderly Couple from Losing Rs.15 Lakh to Cyber Fraud
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Etawah: In a remarkable case of presence of mind, the branch manager and cashier of State Bank of India’s Bakewar branch in Etawah, Uttar Pradesh successfully prevented a cyber fraud and saved an elderly couple from losing ₹15 lakh.
The victims, Madhu Gupta, a retired teacher, and her husband, residents of Bakewar, received a shocking phone call at 7 AM. The caller, pretending to be an IG (Inspector General) from Delhi, falsely claimed that their son had been involved in a terrorist attack in Pahalgam.
The couple, confused and frightened, insisted that their son could not have been involved as he was working elsewhere. However, the caller continued to intimidate them, saying their son had fallen into bad company and that a man named Asif Ansari had revealed his name. The fraudster warned them of serious consequences — alleging connections with Pakistan, claiming their accounts were funded from there, and even threatening them with charges of treason and a death sentence.
As the pressure grew, the caller demanded the couple’s bank details, Aadhaar, PAN, and account balance. Then, in a threatening tone, he told them that if they wanted to be “saved”, they must transfer ₹15 lakh to a specific account within 30 minutes.
Terrified, the couple went to the SBI Bakewar branch around 2 PM, filled out an RTGS form to transfer the entire amount, and handed it over to cashier Indrajit Yadav.
However, cashier immediately became suspicious. Noticing that the couple was transferring their entire savings, he asked them if everything was alright and why such a large amount was being sent.
Despite the couple urging him to process the transaction quickly, the cashier referred them to branch manager Rishikesh Madanwat for verification. As soon as Madanwat spoke to them, he sensed something was wrong. While they were in his office, the couple received a video call from the fraudster, who appeared in a police uniform and instructed them not to delay the payment.
The manager asked to speak with the caller directly. When he took the phone and started questioning the person, the fraudster abruptly disconnected the call, realizing he had been caught.
Branch Manager Madanwat then explained to the couple that they were victims of a sophisticated cyber fraud, and they had narrowly escaped losing their life’s savings. The couple, visibly shaken, thanked the bank staff for their timely action.
Soon after the incident, Jitendra Kumar Tripathi, State Minister and District President of the Rashtriya Shikshak Mahasangh, arrived at the branch with his team. He praised the branch manager and cashier for their alertness and felicitated them on the spot.
This incident serves as a powerful reminder of how cybercriminals use fear and manipulation to trap innocent people — and how alert bank staff can make all the difference in preventing such crimes.
Dear hello banker team i had been conned thru my credit cards 2 times it was the same voice a girl first it was in july 2021in guise of getting me an SBI i was cheated for Rs 39350 after some time i got SBI card on offer then in july 2022 in guise of increasing card limit (i kept lingering on) but they managed to con me without OTP which resulted in loss of Rs 41000/ on social platforms like google x facebook etc every where we are told dial 1930 but it has been of no avail i have made several visits to cyber crime cell hari nager but no result till now a bank employee had corrup ted my mail id no one is listening had called up cyber cell in dwarka had sent watsup message but no action has been taken once i was cheated on olx app i told the fraudster will complaint to police he boldly said do whatever you want nothing will happen to me. I had earlier also reported a fraud by my relationship mana ger hoping your platform will be of some help but till now no action has been taken it was of no use just waste of time
Dear team previously i have sent post 2 times please do reply to them soon i have some great problem with YES bank regards money shares & card manipu lation & SBI + kotak mahindra bank with credit card werin a fraud was comitted thru my card in both cases i had reques ted the backend team & customercare to stop the payment but they didn’t oblige the payments went thru & i was left in lurch with a big loss what type of system is this wereas the cybercell police do this they ask the bank people to stop the payment then why didn’t they listen to my request i had taken insurance from one assist they are also not helping out the mobikwik app which is used to make UPI payments was requested to give the money trail as the amount debited from my credit card had gone to mobikwik but they didn’t help earlier the money from my kotak card had gone to no brokers banglore i requested them to stop payment they first asked the upi id number then they said give NPR number incidentally both were same in the meantime the fraudsters took away the money what a lackasidical attitude by these people which only helped scamsters some of my relative live in canada USA they say in india you can do anything & get away just like that but in our country you have to work hard & a small mistake mischeif you will have it from the agencies concerened with the issue