US bans Bank Employee for Misusing Customer Data for Personal Purchases

The US Federal Reserve has banned a banker, Tahjanae Richardson, from working in the banking industry after she admitted to using confidential customer information to make personal purchases. Richardson worked as a consumer banker at First Financial Bank in Cincinnati from September 2022 until January 2024.

According to the Federal Reserve’s order, Richardson used her access at the bank to obtain sensitive account details, including customer debit card information, between June 2023 and January 2024. She later used those card details to make over $21,800 worth of purchases for herself. The bank had to compensate affected customers, causing financial loss.

The order states that her actions violated banking regulations, breached fiduciary duty, and showed personal dishonesty and disregard for the bank’s safety and soundness. As part of an agreed settlement, Richardson consented to a lifetime prohibition from working at any insured bank, financial institution, or related entity without prior written approval from regulators. She also waived her right to a hearing or appeal.

The ban prevents her from holding any position, voting rights, or participating in any capacity at banks supervised by US financial regulators. Any violation of the order could result in civil or criminal penalties.

The Federal Reserve said the order does not stop other state or federal agencies from taking further action if needed. The prohibition became effective on November 24, 2025.

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