💬 Join WhatsApp Group
Get instant banking updates
Join Now →
Location: Pan India (As per Bank’s Requirement)
Job Level: Various Functional Domains
Job Type: Full Time
Essential Services: Role & Location Fungibility
At ICICI Bank, we believe in serving customers beyond role definitions, product boundaries, and domain limitations through our Customer 360-degree philosophy. This approach ensures that we address all banking needs as One Bank, One Team. Employees at ICICI Bank are expected to be role and location-fungible, recognizing that banking is an essential service. The role descriptions provide a directional overview of responsibilities.
Key Responsibilities
- Customer 360° Engagement: Develop and strengthen client relationships to increase wallet share and revenue through holistic banking solutions that align with customer needs.
- Risk-Calibrated Business Development: Identify, segment, and onboard new clients as per the bank’s risk framework to drive business growth.
- Portfolio Management: Manage a high-quality corporate client portfolio, generating new business leads while deepening relationships with existing customers.
- Customer Service Excellence: Partner with customers throughout their lifecycle, offering tailored financial solutions and services.
- Adherence to Values: Ensure all products and services align with the guiding principle of being Fair to Customer, Fair to Bank.
Qualifications & Skills
Educational Qualification:
- Chartered Accountant with 0-6 years of experience.
Communication Skills:
- Ability to tailor conversations (verbal & written) based on customer needs, with a strong focus on service delivery.
Financial Understanding:
- Strong grasp of financial analysis, balance sheets, profit & loss accounts, and cash flow statements.
- Basic knowledge of banking products is essential.
