How much amount PSU Banks spent on Recovery Agents?

In India, the use of recovery agents by banks has long been a contentious issue. These agents, often outsourced by banks, have been accused of using aggressive and unethical practices—including harassment, intimidation, and violating borrower privacy. The recovery practices are very strict in Private Banks while public sector banks are working for the welfare of public. Let’s have a look at the amount of money spent by Public Sector Banks on recovery agents.