12th BPS Update: The 12th Bipartite Settlement is going on and there is a big news regarding the same. As per the meeting between IBA and Workman union, it is expected that the roles and responsibilities of clerks are getting changed. Clerks are being given more responsibility in the bank. Moreover, it is also anticipated that the designation of clerks will be changed to ‘Customer Service Associate’.
Following negotiations on salary increments between the Indian Banks’ Association (IBA) and banking organizations in January, an increase in responsibilities for clerks is proposed. Under the agreement of a 17% salary increment, bank staff may be officially provided with responsibilities, including insurance, mutual funds, stocks, and various duties related to customer service.
Additionally, a proposal for an increase in the daily tasks of clerks has been put forward. Following discussions between the IBA and the Workman Union, changes in staff designations have been outlined.
12th Bipartite Settlement: New Names of Bank Clerk and Sub Staff
The clerk will be referred to as a Customer Service Associate, the Head Cashier as Senior Customer Service Associate, Special Assistant as Special Customer Service Associate, and all other staff, including peons and bill collectors, as Office Assistants. Electricians and AC helpers will be addressed as Technical Office Assistants, and cleaners will be known as Housekeepers.
12th BPS: Increase in Responsibilities of Bank Clerk
The proposal also includes an increase in the responsibilities associated with the clerk’s designation. Apart from banking duties, responsibilities for stocks, funds, insurance, etc., have been assigned. The main tasks of clerks, such as clearance and deposit-related work, are proposed to be increased.
Currently, a clerk’s responsibility is handling cash and checks worth ₹10,000 in a day, and this could be increased to ₹50,000. The existing limit for clearing and fund transfer is proposed to be increased from ₹15,000 to one lakh. The cash receipt for demand drafts is suggested to be increased from ₹15,000 to ₹50,000. Similarly, the capacity for cash receipts and authorized pass limits could be increased to ₹50,000. The cash deposit limit has not been specified. More details will be released soon. Read IBA Workman agreement here.
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