- Department: Sales
- Job Posted On: November 5, 2024
- Employee Type: Full-Time
- Experience Range: 0 Years – N.A.
- Group Company: AU Small Finance Bank Limited
- Designation: Sales Officer – MBL
Office Location:
- Ashta – Kannod Road, Ashta
- Dewas – Jawahar Nagar, Dewas
- Ujjain – Free Ganj, Ujjain
- Pithampur – Sanskar Valley, Pithampur
Position Description:
The Sales Officer – MBL will be responsible for sourcing new business, achieving sales targets, and managing relationships with customers for the MBL (Mortgage-Backed Loans) product line.
Primary Responsibilities:
- Identify and acquire new customers to generate business for the MBL product.
- Manage relationships with existing customers to ensure repeat business and referrals.
- Ensure all required documentation is collected and submitted for loan processing.
- Achieve monthly, quarterly, and annual sales targets.
- Maintain knowledge of MBL products and offerings to effectively serve customers.
- Provide excellent customer service and address any customer queries or concerns.
- Coordinate with other departments to ensure smooth processing of applications and timely disbursements.
- Follow up on post-disbursement documentation and ensure compliance with all requirements.
Additional Responsibilities:
- Contribute to the team’s sales strategy and provide feedback on market trends and customer preferences.
- Assist in onboarding new channel partners and dealers to expand the business network.
Reporting Structure:
- Reporting Designation: To be provided.
- Reporting Department: Sales.
Educational Qualifications Preferred:
- Category: Graduate or Post-Graduate.
- Field Specialization: Finance, Sales, or related fields.
- Degree: B.Com, MBA, or equivalent.
- Academic Score: Not specified.
- Institution Tier: Not specified.
Required Certifications:
Not specified.
Required Training:
Not specified.
Required Work Experience:
- Industry: Banking, financial services, or sales.
- Role: Sales, Business Development, or Customer Relationship Management.
- Years of Experience: 0 – N.A.
Key Performance Indicators:
- Achievement of sales and business targets.
- Customer acquisition and satisfaction.
- Timely and accurate completion of documentation.
- Compliance with bank policies and regulatory guidelines.
Required Competencies:
- Strong sales and negotiation skills.
- Ability to build and maintain customer relationships.
- Excellent communication and interpersonal skills.
Required Knowledge:
- Knowledge of banking products, especially mortgage-backed loans.
- Understanding of local market dynamics and customer needs.
Required Skills:
- Customer-focused approach with the ability to handle queries and complaints effectively.
- Proficient in using technology for documentation and application processing.
Required Abilities:
Physical: Not specified.
Other: Ability to work in a fast-paced environment with attention to detail.
Work Environment Details:
Specific Requirements:
- Travel: Required within assigned locations.
- Vehicle: Not specified.
- Work Permit: Must be eligible to work in India.
Other Details:
- Pay Rate: As per industry standards.
- Contract Type: Full-Time.
- Time Constraints: None specified.
- Compliance-Related: Must adhere to all company policies and regulatory requirements.
- Union Affiliation: Not specified.
