- Department: Sales
- Job Posted On: November 5, 2024
- Employee Type: Full-Time
- Experience Range: 0 Years – N.A.
- Group Company: AU Small Finance Bank Limited
- Designation: Sales Associate – MBL
- Office Location: Fatehpur – JP Tower, Sikar, Rajasthan, India
Position Description:
The Sales Associate – MBL will be responsible for supporting sales activities, sourcing new business, and providing excellent customer service for the Mortgage-Backed Loan (MBL) product line.
Primary Responsibilities:
- Identify and acquire new customers for MBL products.
- Assist in maintaining and growing relationships with existing customers.
- Ensure timely collection of required documentation for loan applications.
- Support the sales team in achieving monthly, quarterly, and yearly sales targets.
- Provide customers with product information and address any queries they may have.
- Work closely with internal teams to ensure the smooth processing of loan applications and disbursements.
- Assist with post-loan documentation and follow-up on outstanding documents.
- Maintain knowledge of the local market and provide input on customer preferences and trends.
Additional Responsibilities:
- Participate in promotional activities to increase sales.
- Assist in expanding the network of dealers and sourcing partners.
Reporting Structure:
- Reporting Designation: To be provided.
- Reporting Department: Sales.
Educational Qualifications Preferred:
- Category: Graduate or Post-Graduate.
- Field Specialization: Sales, Finance, or related fields.
- Degree: B.Com, MBA, or equivalent.
- Academic Score: Not specified.
- Institution Tier: Not specified.
Required Certifications:
Not specified.
Required Training:
Not specified.
Required Work Experience:
- Industry: Banking, Financial Services, or Sales.
- Role: Sales or Customer Service.
- Years of Experience: 0 – N.A.
Key Performance Indicators:
- Achievement of sales targets.
- Quality of customer service.
- Timely submission of documentation.
- Compliance with internal processes and external regulations.
Required Competencies:
- Strong sales and customer relationship skills.
- Effective communication and negotiation skills.
- Ability to work collaboratively in a team.
Required Knowledge:
- Basic understanding of banking and loan products.
- Knowledge of local market dynamics.
Required Skills:
- Proficiency in technology for documentation and processing.
- Customer-centric approach with the ability to handle issues effectively.
Required Abilities:
Physical: Not specified.
Other: Ability to handle pressure in a fast-paced environment.
Work Environment Details:
Specific Requirements:
- Travel: May be required within the local area.
- Vehicle: Not specified.
- Work Permit: Must be eligible to work in India.
Other Details:
- Pay Rate: As per industry standards.
- Contract Type: Full-Time.
- Time Constraints: None specified.
- Compliance-Related: Must adhere to all company policies and regulations.
- Union Affiliation: Not specified.
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